By accessing viewing, registering user accounts and purchasing any products in web site (Serendib Online) customers (external users) agrees to following terms and conditions set by Serendib Online Pvt Ltd.

By providing personal information for any user account creation or purchases through the Serendib Online shopping cart customer agrees that Serendib Online pvt ltd has the right to keep the provided information for future communication and matters related to online purchases with Serendib Online pvt ltd.
We (Serendib Online Pvt Ltd) do not keep any credit card related information as all the credit card transaction’s take place through the secure Internet payment gateway of the respective provider.

Serendib Online Pvt Ltd do not disclose customer personal information to any third party and it has the right to delete/remove any user accounts/information created by the customer without any prior notice based on Company (Serendib Online) management decisions.

Serendib Online Pvt Ltd has the right to do price revisions without any notice based on market conditions.

Serendib Online Pvt Ltd is only an online trade platform work as facilitator between product supplier and customer. If there’s any issue with a purchase we will facilitate returns and refund after we review and if its acceptable. Any other issue with the product you have purchased you need to contact the supplier directly and Serendib Online will provide necessary information. Serendib Online Pvt Ltd is not responsible for quality , included ingredients or any other product specific issues other than products Serendib Online Pvt Ltd manufactured.

Users of Serendib Online Pvt Ltd agrees not to use any of its products and services for any illegal activities or do any unlawfull activity with web site content.

Customer agrees to secure his/her authentication information (username/password) for the web site and Serendib Online Pvt Ltd is not responsible for any activity related to lost or stolen username/passwords.

All the content in web site and its shopping cart (Serendib Online) owned by Serendib Online Pvt Ltd and its illegal to use any of of the information/images or any other content without prior approval from Serendib Online Pvt LTd.

Delivery of products will depend on location wise delivery time lines set in the web site and please read delivery conditions for more information.